- Machine washable
- Cold machine wash with like colours
- Do not bleach, soak or tumble dry
- Use gentle detergents only
- Remove promptly
- Dry in shade
✨ Turnaround Times
At The Label House Collection, every item is made to order with care — personalised just for you. 🖤
Our standard turnaround time is 3–7 business days before dispatch. This allows us to create your piece with the attention to detail it deserves.
If you need your order sooner, we’ve got you covered:
✨ Jump The Queue
Simply add Jump the Queue to your cart, and we’ll dispatch your order within 1–2 business days so it’s on its way to you faster.
We promise – whether you wait the standard timeframe or opt to jump the queue, your order will be stitched, packed and sent with love.
Due to the nature of our business, we do not offer refunds or exchanges on personalised items for change of mind or incorrect sizes purchased (if applicable).
In the unlikely event your item is received faulty or damaged, please contact us within 14 days of receiving your item.
Once the 14 days has past, we are unable to provide any replacement or refund.
If your item is not personalised and you wish to exchange it, please contact us within 14 days of receiving your order, to arrange an exchange.
The item must be in unused, unopened condition with the original tags and packaging still in tact. Postage is at the customer's expense.
